Entry Level Award in Employability for Hospitality Industries (NOCN)

This course is for people who want to start learning skills for work in the hospitality sector.
It is a practical first step for anyone interested in working in restaurants, cafes, hotels, or catering.

You will study three NOCN units:
• Skills for Employability – Learn key work skills such as teamwork, communication, and problem-solving.
• Serving Food and Drink – Learn how to serve customers safely and politely in a restaurant or café setting.
• Using Kitchen Equipment – Learn how to use basic kitchen tools and equipment safely and effectively.

The course is:
• Practical – Most learning takes place in simulated hospitality settings.
• Supportive – Tutors will guide you step by step and help build confidence.
• Career-focused – It can lead to further training, apprenticeships, or work in hospitality.

No previous experience is needed.

After the course, you will:
• Understand the basic skills needed to work in hospitality.
• Be more confident serving food and using kitchen equipment.
• Gain an NOCN Entry Level Award in Skills for Employment, training and personal development.