Level 3 Business Administrator Apprenticeship Standard

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

SKILLS

• IT
• Record and document production
• Decision making
• Interpersonal skills
• Communications
• Quality
• Planning and organisation
• Project management

KNOWLEDGE

• The organisation
• Value of their skills
• Stakeholders
• Relevant regulation
• Policies
• Business fundamentals
• Processes
• External environment factors

BEHAVIOURS

• Professionalism
• Personal qualities
• Managing performance
• Adaptability
• Responsibility
  

On-the-job training will involve practical observation with questions and answers and professional discussions supported by portfolio of evidence along with learning in the workplace. Off the job learning at HBTC may include sessions at the training centre, with follow up tasks being assigned in the workplace, time for assignments and research and specific training within the workplace.

One of the great things about this Apprenticeship is that it is work-based, so your allocated Assessor will visit you in the workplace on a regular basis to guide you through this qualification. If you're not exempt from English, IT and/or Maths, you'll need to come to our Training Centre to do your functional skills preparation, revision and exams. Every effort will be made to make sure that any training outside of your workplace is carried out at a convenient time for you and your employer.

Looking for employment?

If you're looking for a business administration role, we can find a brilliant placement for you and deliver this Apprenticeship alongside it. If interested, please call our Recruitment Team on 01482 211714 to arrange an interview.

Already employed?

If you're already employed in a business administration role, please give Chris Dolman a call on 01482 211714 to find out whether or not you are eligible to do an Apprenticeship alongside your current job

The administration role may be a gateway to further career opportunities, such as management or senior support roles.