Food and Beverage Team Member Apprenticeship Standard

Please contact a member of TEC Apprenticeships for further details on apprenticeship opportunities at myapprenticeship@grimsby.ac.uk or call 01472 311222.

As an apprentice, you will be working with an employer and earning at the same time as training on the job and studying for a qualification. The duration of this apprenticeship is approximately 12 months. This is a wholly-workbased apprenticeship, with no college attendance.

The broad purpose of the occupation is to assemble and serve a range of food and beverages to customers, ensuring a seamless and quality customer experience. General duties include making beverages such as cocktails, coffees and other drinks, serving food and beverages, managing bookings, greeting and serving customers, promoting items, managing groups of customers, taking payments and resolving any issues or complaints. In a restaurant, for example, food and beverage team members would be expected to perform a variety of daily activities, such as monitoring and managing customers to ensure customer needs are met, waiting tables, serving beverages and assisting customers, communicating efficiently and effectively and creating a positive and comfortable environment. Food and beverage team members would clean and sanitise work areas, utensils and equipment and make sure seating areas were cleared and ready for new customers. Team members are responsible for presenting promotions to customers, and upselling items. Team members are expected to monitor and replenish stock front of house.

Apprenticeships are an ideal way to earn and learn, as an Apprentice you are fully employed and will have one of our industry-experienced work-based trainers visiting you in your workplace. As an Apprentice, you will have access to the Institute facilities as well as ongoing support and guidance. In order to do an apprenticeship, you need a job as well as a training provider - you can apply for vacancies by sending your CV to employers to ask if they would be willing to take you on as an Apprentice. If successful, you can then contact us telling us who the employer is and their contact details so we can make the arrangements for you to be assessed and speak to the employer. You can also apply for vacancies at www.apprenticeships.gov.uk. If you complete a Lincs2 application form for an apprenticeship expressing an interest in an apprenticeship, we will contact you to advise you about contacting employers and using the apprenticeship website to look for vacancies. You can email the TEC Apprenticeship team at myapprenticeship@grimsby.ac.uk , or call on 01472 311222.

Apprenticeships are now assessed independently by End-Point-Assessments. You will be booked in for your end point assessment once you have completed the criteria to be entered (this includes completing your Functional Skills requirements). The assessment will include a knowledge test, practical test, and Interview underpinned by a portfolio of evidence.

A level 2 apprenticeship typically requires maths and English at GCSE grade 1 or higher.

If you don’t already have maths and English qualifications at grade 4 or above, you’ll have the opportunity to up-skill whilst on-programme. We have our own dedicated maths and English Tutors who will support you to complete Functional Skills qualifications, and can also support you through GCSE re-sits too.

Successful students may progress directly into employment, or onto a higher level apprenticeship.