Nicola Liddall

I went to Healing School and graduated in 2009. After my GCSE’s I went on to take three A levels.

I studied Health and Social Care, Geography, English Language (and ICT to AS level).

I decided to do a variety of subjects because I was unsure what I wanted to do after I left college so I thought I would get a grounding in several subjects to give myself options.

I thought about going to University and went to a few Open Evenings before I decided this wasn’t the route I wanted to take. I then started looking at, and applying for apprenticeships.

I looked at opportunities within North East Lincolnshire because I wanted to stay close to friends and family who live in the area.

My parents helped me to apply for apprenticeships.

I started my apprenticeship with ENGIE in 2011 in Business Administration. I have been able to progress a lot in the company.

I completed Level 2 and Level 3 NVQ in Business Administration within my first two years. I was taken on as a Premises Management Assistant in September 2012 before my apprenticeship was due to end and from there was able to cover maternity leave as a Facilities Performance Officer from January 2014 to March 2014. In March 2014 I became the supervisor of the Service Desk, and then in January 2017 I was promoted to Service Desk Manager.

I didn’t have a clear plan of what I wanted to do and when I started working for the company. I did not know this is what I would end up doing. ENGIE helped me by employing me in a permanent position and giving me the opportunity to develop and progress within my role.

In my job I enjoy speaking to and dealing with a variety of different people, and I like that every day is different.

I know deciding what you want to do after school can be a difficult decision to make but my advice to other young people would be to explore all options before making a decision on what you want to do. There are lots of opportunities in the area but try and get advice from different people and places.