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Information, Advice & Guidance Services

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Young People’s Support Services (YPSS) have a team of Careers Advisers who mainly work in secondary schools/academies providing impartial information advice and guidance to help students make decisions about their future such as what college they might like to attend and what course(s) to study.

Individual schools/academies are responsible for arranging independent and impartial careers guidance for the majority of students however YPSS will arrange to see some students between years 9 and 11 depending on their individual circumstances for example young people with an active Education Health Care Plan or children who are looked after by the Local Authority.

If you feel you would like some support from a Careers Adviser ask your Careers Leader in school for more information.


Careers Advisers can offer:

  • Impartial one-to-one careers appointments to discuss your plans when you leave school or give you some help and support if you are not yet sure what you would like to do.
  • Help with college applications.
  • Support with how to apply for jobs (application forms, CVs, covering letters, interview skills/techniques).
  • Attendance at Annual Reviews (from year 9 up to the age of 25) where there is a need for careers information or advice.


How to Contact Us:

The Skills Hub, 146 Freeman Street, Grimsby, North East Lincolnshire, DN32 7AJ

Tel: 01472 326294 (option 1) | Email: YPSS.MIS@nelincs.gov.uk  

The National Careers Service (NCS) have a team of information advice and guidance officers who provide employability support to adults age 19+. Advisers help customers receive the advice they need for making future career and life choices using specially designed diagnostic tools and group workshops.  The team also offer specialist redundancy support and work closely with the Job Centre Plus.


NCS Advisers can offer:

  • Individual information, advice and guidance appointments to help discuss your career aims and how to get there.
  • Support with job applications including application forms, CVs, covering letters, interview skills/techniques.
  • Appointments in community settings such as libraries, family hubs and the job centre plus.


How to Contact Us:

The Skills Hub, 146 Freeman Street, Grimsby, North East Lincolnshire, DN32 7AJ

Tel: 0800 100 900 or 01472 323540 | Email:

Young People’s Support Services (YPSS) have a team of NEET Practitioners who support unemployed young people aged 16-18 (up to 25 if you have an active Education Health Care Plan or are/have been Looked After by the Local Authority) with finding and moving into provision.

Making important decisions about your future can be difficult and if the plans that you had have not worked out it can be hard to think about what other options you may have. Or if you have a problem that is preventing you from getting where you want to be it can be hard to know where to find help.  This is where YPSS NEET Practitioners can help.


NEET Practitioners can offer:

  • One-to-one mentoring support over a period of time to help you get to where you want to be and overcome any problems that stop you accessing work/training.
  • Information, advice and guidance on college courses, training and job opportunities and how to access these.
  • Support with how to apply for jobs (application forms, preparing a CV, covering letters, interview skills/techniques).
  • Access to a level 6 qualified Careers Adviser if you need some specialist information/advice on routes into specific careers paths or vocational areas.


How to Contact Us:

The Skills Hub, 146 Freeman Street, Grimsby, North East Lincolnshire, DN32 7AJ

Tel: 01472 326294 (option 1) | Email: YPSS.MIS@nelincs.gov.uk 

Or access our daily drop in duty service for 16-18 year olds (no appointment necessary):

Monday to Friday 10.00am – 12noon and 1.00pm – 4.00pm (3.30pm on Fridays).

Building Better Opportunities (BBO) brings together funding from the National Lottery Community Fund and the European Social Fund. The fund aims to tackle poverty and social exclusion faced by the most disadvantaged people in the Humber region and drive local jobs and growth for those aged 25 and above.

The Skills Hub has access to a Building Better Opportunities Adviser who supports delivery partners in the area to achieve the aims of the project.


Building Better Opportunities Keyworker can offer:

  • One-to-one befriending support over a period of time to help overcome the problems that prevent you accessing local services, jobs, training or learning opportunities.
  • Support with how to apply for jobs (application forms, preparing a CV, covering letters, interview skills/techniques).
  • Arrange inclusive activities, such as coffee mornings and similar events to promote social inclusion.


How to Contact Us:

The Skills Hub, 146 Freeman Street, Grimsby, North East Lincolnshire, DN32 7AJ

Tel: 01472 323540 | Email: lucy.waterman@nelincs.gov.uk 

Employability Co-ordinators are based in local Family Hubs and engage with the local community to ensure education and training provision is put in place to meet demand/need and act as a signposting service to other support services.  This is through working in partnership with education providers and employers to devise suitable training and supporting learners with additional needs to access training.4


Employability Co-ordinators can help with:

  • Supporting vulnerable learners and monitoring the progression of all learners to help you reach your full potential.
  • Recruiting, supporting and mentoring volunteers in family hubs.
  • Promoting emotional health and wellbeing by providing and managing a counselling service in family hubs.


How to Contact Us:

The Skills Hub, 146 Freeman Street, Grimsby, North East Lincolnshire, DN32 7AJ

Tel: 01472 324587  | Email:  jacqui.chester@nelincs.gov.uk |  vickie.kent@nelincs.gov.uk